Privacy Policy

High Touch Entertainment LLC (HTE)

Privacy Policy

At High Touch Entertainment LLC, we are dedicated to protecting your privacy and handling any personal information we obtain from you with care and respect. This Privacy Policy covers use of information collected by HTE related to your use of our site,, any sponsor or partner sites, and our corporate blogs.

If you have questions or concerns regarding this Privacy Policy, you should contact with your concerns.

Although we acknowledge that no place is completely safe and no online safety measure will work all of the time, we are committed to providing fun, entertaining, and safe websites for our visitors. We are dedicated to safeguarding personal information collected on the Sites. We work hard to ensure that our privacy policy and our information practices are effective.

To help ensure a rewarding online experience for our visitors, we provide you with this Privacy Policy that describes the information practices of the Sites, including how we collect, use and disclose personal information.

  1. The Information We Collect

Many portions of the Sites may be accessed without providing any personally identifiable information (“PII”) to us. If you determine not to become a member (“Member”), you will be considered a visitor on the sites.


We collect information through technology to make our sites more interesting and useful to you and for various purposes related to our business. For instance, when you come to one of our sites, we collect your IP address. An IP address is associated with the access point through which you enter the internet, and is typically controlled by your Internet Service Provider (ISP), your company, or your university. Standing alone, your IP address is not personally identifiable information. We may use IP addresses to collect information regarding the frequency with which our guests visit various parts of our sites, and we may combine IP addresses with personally identifiable information.

Our Sites collect information through a variety of technical methods, including but not necessarily limited to cookies. Cookies are pieces of information that a website sends to your computer while you are viewing the website. Web beacons are small pieces of data that are embedded in images on the pages of a website. Cookies, web beacons and other technical methods may involve the transmission of information either directly to us or to another party authorized by us to collect information on our behalf.

Some business partners (such as tracking utility companies) may place cookies on our sites. We do not have any access or control of these third party cookies.

We may use the information collected through these technical methods for many purposes, including delivering content, tracking and enhancing our users’ experience on our websites. We also may use technical methods to analyze the traffic patterns on our websites, such as the frequency with which our users visit various parts of our websites, and third party websites, such as the frequency with which our users visit other websites. In HTML e-mails that we send our users, we may use technical methods for a number of purposes, including: to determine whether our users have opened or forwarded those e-mails and/or clicked on links in those e-mails, to customize the display of banner advertisements and other messages after a user has closed the e-mail, and to determine whether a guest has made an inquiry or purchase in response to a particular e-mail. These technical methods may enable us to collect and use information in a form that is personally identifiable information.

Our Sites may contain links to other sites whose information practices may be different from ours. Visitors and Members should consult the other sites’ privacy notices, as those sites are not covered by our privacy policy.

Finally, we collect financial information as set out in Section 6 of this Privacy Policy. We do not use this financial information for any purpose other than verifying the identity of parents of our child users, and for processing payments to HTE. Our service providers (e.g. credit card processor) are required to use the information shared with them only to fulfill the specific transaction and not for their own promotional purposes.

  1. How We Use, Disclose, and Store the Information We Collect

We may actively collect information to track usage and to ensure Parent Members are following the site’s Terms of Use. We also may use information in the aggregate to analyze Sites usage, as well as – in some cases — to offer products, programs, or services either through passive display of such information or via direct communication.

We may disclose information where we are required to do so by law, for example, in response to a court order or a subpoena, or where we disclose information to service providers or other group companies who provide support for the operations of our websites and who do not use or disclose the information for any other purpose. To the extent permitted by applicable law, we also may disclose PII in response to a law enforcement agency’s or other public agency’s (including schools or children services) request or if we feel that such disclosure may prevent the instigation of a crime, facilitate an investigation related to public safety or protect the safety of a child using our websites, protect the security or integrity of our websites, or enable us to take precautions against liability.

If we sell all or part of our business or make a sale or transfer of our assets or are otherwise involved in a merger or business transfer, we may transfer PII to a third party as part of that transaction, to the extent permitted by applicable law.

  1. Collection of Information for Third-Party Sites Sponsors and Operators

In order to keep the cost to Members of using the Sites free, we may allow third parties to show third party advertising on the Site. The foregoing notwithstanding, we do not provide PII to these advertiser’s or allow third-party advertisers and companies to directly solicit or advertise to our Members, such as through their email address provided during initial registration.

  1. Security

The security and confidentiality of your information is extremely important to us. While there is no definitive or perfect security process, we have made commercially reasonable efforts to implement technical, administrative, and physical security measures to protect guest information from unauthorized access and improper use.

Any Parent who wishes to have an account and all PII deleted can send an email to From time to time, we review our security procedures in order to consider appropriate new technology and methods. Please be aware though that, despite our best efforts, no security measures are perfect or impenetrable.

  1. Prospective Franchisee Information

If you are interested in learning about franchise opportunities with HTE, you may complete the “Get Started” form at If you choose to do so, HTE will collect your personal information on the form. This form is not an application for consideration as a franchisee. HTE may later send you an application form that collects additional information, including financial information such as an estimate of your available liquid capital and approximate net worth. (Collectively “Prospective Franchisee Information”) HTE will not sell, rent, or otherwise disclose the Prospective Franchisee Information you provide without first obtaining your consent. However, if you are an employee of a current HTE franchisee, we may communicate the fact of your application to your current franchisee employer.

  1. Financial Information

Credit card information is not stored by HTE, and, instead, is collected and stored by our payments processing vendor for the purpose of processing payments made to HTE. That information is safeguarded with appropriate security. Furthermore, our payments processing vendor has agreed to maintain the confidentiality, security, and integrity of the personal and financial information it obtains from the HTE websites, and only to use this information on our behalf. Our financial institution is bound by all applicable privacy laws relating to the provision of financial services.

  1. Children’s Privacy

Our Web sites are not for children under the age of 18. We will not knowingly accept personally identifiable information from anyone under the age of 18, and if we discover that we have accidentally done so, we will delete it. Children under the age of 18 must ask a parent or guardian to provide us any personal information online.

  1. Access to Information, and Objection to Information Collection and Retention

Please contact HTE as provided below if you would like to access the personally identifiable information that we have collected online from you or your child, correct factual errors in such information, request to have this information deleted, or request that we no longer collect or maintain such information.

Please be sure to include your email address and a telephone number where we can reach you. To protect you and your child’s privacy and security, we will take reasonable steps to help verify your identity before granting you access to the personal information that we collect and maintain about you or your child.

  1. Contact Us

If you have questions or wish to send us comments about this Privacy Policy, please send an e-mail with your questions or comments to HTE at or write us:

High Touch Entertainment LLC
P.O. Box 8495
Asheville, NC 28814
United States

Please be assured that any personal information that you provide in communications to the above e-mail and postal mail addresses will not be used to send you promotional materials, unless you so request.

  1. Effective Date and Privacy Policy Changes

The privacy policy set out above is effective as of July 11, 2012 and applies to all information previously obtained by HTE. We reserve the right to change the privacy policy at our sole discretion. HTE users will be informed of any such change by us posting a new privacy policy on the websites and the effective date of any change of privacy policy will be clearly marked. As required by law, we will not use personally identifiable information in ways that are materially different from the ones described in this Privacy Policy without also providing notification of such practices and obtaining consent to any such different uses. If we make material changes to this policy, we will notify you by means of a notice on our home page.

  1. Acceptance of this Privacy Policy

By providing personal information to HTE or a franchisee, you consent to the collection, use and disclosure of that information in accordance with this Privacy Policy.